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Free Returns & Exchanges
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Big Dude Clothing Returns

At Big Dude, we aim to make any clothing returns as simple and easy as possible. Our customers send items back for a host of different reasons, whether the size isn’t quite right, the leg length is a little too long or just that the item isn’t quite what they’re after.
We strive to provide informative product descriptions with fantastic images and a detailed size guide, but if you do need to return anything, the process is easy!


Refunds

If you are looking for a complete refund for your order, simply send back the items you no longer want within 60 days of purchase with your original invoice. As long as the goods are not damaged, have not been worn or washed and have the tags along with the original packaging, a refund will be issued within 5 working days of us receiving the goods.


Exchanges

If you are looking to exchange some of the items in your order, simply send them back to us within 60 days with the original invoice. In the notes section, or on an extra piece of paper, state the new items that you would like and as long as the returned good have not been worn or damaged, we will process the exchange as soon as possible.
Please note that exchanges are subject to current stock and sizes. Of course, we will contact you if the items are not available and discuss another exchange or refund.


Free UK Exchange and Returns Service

If you are a customer based in the UK, a free returns label will be included with your order. If you do need to return something, simply use this label to send the goods back to us free of charge!

Our Return Address:

Big Dude Clothing
5 Newport Business Park
Newport Road
Ellesmere Port
CH65 4LZ
United Kingdom

Please note that this address is for returns only and not a physical store.


We hope this helps with any Big Dude Clothing Returns, but if you need anymore help or have some questions, get in touch with the team using Live Chat or email info@bigdudeclothing.co.uk